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RTI ACT 2005-CAPIOS

CENTRAL ASSISTANT PUBLIC INFORMATION OFFICERS (CAPIOs)

All Branch Managers of bank are designated as Central Assistant Public Information Officers (CAPIOs). For any RTI inquiry regarding a branch, the authority will be the CAPIO i.e. the Branch Manager. For contact Details of the branches, please click below

Please click here for List of Branches

DETAILS OF CPIOS & APPELLATE

COMPLIANCE UNDERSECTION 4(1)(B)

Section 4(1)(b) sub clause (A)	Type of information to be published (B)
(i)	The particulars of its organization, functions and duties	Union Bank has its Corporate Office at Mumbai. Bank is having 54 Regional Offices and more than 3175 branches through out India. Union Bank is in the Banking business and does functions stated under Banking Regulation Act, 1949 and perform functions as permitted by RBI. For details visit our Banks ' website: http://www.unionbankofindia.co.in/English/Aboutus_Profile.aspx
(ii)	The powers and duties of its officers and employees	The powers and duties of officers and employees are decided by the Board of Directors and in terms of Service Regulations and Memorandum of Understanding/agreements with majority Unions To sanction advance All the officers from JMGS to DGM grade of the Bank heading branches are vested with certain financial powers and administrative powers depending upon their positions. Consequent upon formation of Credit Approval Committees at various levels i.e. Central Office / Field General Manager Office / Regional Office, the Loaning Powers vested in individual capacities at CO / FGMO / RO cease to exist. The Committees established at different levels (including Committee of Board) also have certain discretionary lending and administrative powers depending on the committee's level in the organizational structure. The delegation of financial, administrative and other powers to Branch Heads / Committees are decided by the Board of Directors of the Bank and in terms of Service Regulations and Memorandum of Understanding/agreements with majority Unions. These powers are revised periodically, depending upon the organization's requirement and statutory / regulatory guidelines issued by Government / RBI from time to time. The concerned sanctioning authority takes a decision to sanction a loan or otherwise, on merits of each proposal after taking into consideration relevant facts and other requisite information. DELEGATED AUTHORITY FOR DEATH CLAIM SETTLEMENT : click here website: http://www.unionbankofindia.co.in/English/Human_Resource.aspx
(iii)	The procedure followed in the decision making process, including channels of supervision and accountability	Board of Directors delegate powers to officers/employees at various levels for discharging various duties for smooth functioning of the organization. Guidelines are laid down for exercising supervision, control and fixing accountability / responsibility. Specific details may be obtained from CPIO, Central Office, Mumbai
(iv)	The norms set by it for the discharge of its functions	Directions received from Ministry of Finance, Government of India, Reserve Bank of India and /or approved by the Board of our Bank from time to time are the guiding principles for discharging various functions.
(v)	The rules, regulations, instructions, manuals and records held by it or under its control or used by its employees for discharging its functions	Best Practice Code (Manual of Instructions and circulars) on all our products, periodical circulars, Hand books etc., is made available to all employees for discharging various functions. Information about various assets and liability products, best practices code, grievance policy etc are already provided on the website of the bank . website: http://www.unionbankofindia.co.in/English/Aboutus_policiescodes.aspx
(vi)	A statement of the categories of the documents that are held by it or under its control	Documents, as required under law, rules and regulations, such as, Balance Sheets, record of the staff, licenses obtained from RBI for opening branches/offices etc., are held by the Bank. Annual Reports and Quarterly Financial Results are available under the tab ‘Investor Relations’ under following link – https://www.unionbankofindia.co.in/English/investorrelations.aspx
(vii)	The particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof;	Board of Directors, which formulates and implements its policy, also includes representatives nominated by Government of India. website: http://www.unionbankofindia.co.in/English/Aboutus_Profile.aspx
(viii)	A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public;	The Composition of Board of Directors of the Bank is governed by the provisions of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 and Nationalized Banks (Management and Miscellaneous Provisions) Scheme, 1970. The Board has formed various committees as per the requirement of the applicable law/guidelines of RBI/Ministry of Finance/SEBI. The Composition of various Committees of the Board is made available on – https://www.unionbankofindia.co.in/English/Composition.aspx Public is not entitled to participate on the meetings of the Board / Committees and minutes are not accessible to Public. However, matters that do not fall under exempted category under RTI Act can be disclosed on specific request.
(ix)	A directory of its officers and employees;	website: http://www.unionbankofindia.co.in/English/Human_Resource.aspx (Provide a link to see HUMAN RELATIONS under DISCLOSURE & POLICIES under ABOUT US)
(x)	The monthly remuneration received by each of its officers and employees including the system of compensation as provided in its regulations,	The Government of India fixes remuneration of the Chairman & Managing Director as well as the Executive Director of the Bank. As regards the remuneration of other officers/employees, the same is fixed as per the service regulations/settlements reached with unions. website: http://www.unionbankofindia.co.in/English/Human_Resource.aspx
(xi)	The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made	Bank's Balance sheet
(xii)	The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes	The subsidy is available under Government sponsored schemes e.g. PMEGP, SGSY, SJSRY and each scheme has specific guidelines for the appropriation of the subsidy as per guidelines issued by RBI from time to time. For details of the SchemePMEGP Click Here For details of the Scheme -SRMS Click Here For details of the SchemeNRLM Click Here For details of the SchemeNULM Click Here Technology Upgradation Fund Scheme (TUFS) under ministry of Textiles(MoT), Government of India. Click for Product Link For Amount of subsidy and target allocated by Government Click Here Technology Upgradation Fund Scheme (TUFS) under Co-operation, Marketing and Textiles Department, Government of Maharashtra Click for Product Link For Amount of subsidy and target allocated by Government Click Here
(xiii)	Particulars of recipients of concessions, permits or authorisations granted by it	Farmers are given crop production credit loans @ 7% p. a.up to maximum amount of Rs 3.00 lacs. An additional interest subvention @ 3% is given to such farmers who are promptly repaying their above loans. Under DRI scheme loan is provided at 4% p. a. For Technology Upgradation Fund Scheme (TUFS) under ministry of Textiles(MoT), Government of India product Individual details can be checked by entering TUFS Ref, No. and PAN of the beneficiary under the Heading Application Status For Technology Upgradation Fund Scheme (TUFS) under Co-operation, Marketing and Textiles Department, Government of Maharashtra consolidated list can not be generated by Public, authorized user id and and password is needed which is issued to Nodal Bank/Agencies Details can not be generated by Public, authorized user id and and password is needed, which is issued to Nodal Bank/Agencies
(xiv)	Details in respect of the information, available to or held by it, reduced in an electronic form	Details of products and services offered by the Bank are made available on our website :http://www.unionbankofindia.co.in/English/Home.aspx
(xv)	The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room,if maintained for public use	Union Bank is not maintaining any Library/Reading Room for Public. However, Public can obtain information on our various products from any of the Bank branches. Further the information is also made available on our website: http://www.unionbankofindia.co.in/English/Home.aspx
(xvi)	The names, designations and other particulars of the Public Information Officers	List of Public Information Officers placed at various Regional Offices and FGMOs and Central Office all over the country and Appellate Authority placed at Head Office is made available on Ban's website under RTI portal. website: http://www.unionbankofindia.co.in/English/Home.aspx
(xvii)	Such other information as may be prescribed	NIL
	Norms for Basel II / III issued by RBI	click here

FAQ

1. Preliminary Information

1.1 The Right to Information Act, 2005 extends to the whole of India except the state of Jammu & Kashmir. The said act has been enacted to enable members of the general public seek information under the control of public authorities with a view to promoting transparency and accountability in the working of every public authority.

2. What kind of information can be sought?

2.1 Information means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority.

3. Who can seek information?

3.1 Any member of the public has a right to seek information by making a request either in writing or through electronic means either in Hindi, English or the prevalent local language along with the fee prescribed in this respect. It is not necessary that the person seeking information should disclose the purpose of his seeking the information.

A request for obtaining information under sub-section (1) of section 6 shall be accompanied by an application fee of Rs.10/- (Rupees ten only) by way of cash or by demand draft or postal order or pay order payable to Union Bank of India. If the fees are paid in cash, the same should be deposited at a branch nearest to the applicant and the receipt of payment should be enclosed to the request.

For providing the information under sub-section (1) of Section 7 (disposal of request), the fee shall be charged by way of cash against proper receipt or by demand draft or by postal order or pay order payable to Union Bank Of India at the following rates:

1. Rs.2- for each page (in A4 or A3 size paper) created or copied.

2. Actual charge or cost of a copy in larger size paper.

3. Actual cost for samples or models.

4. For inspection of records:

4.1 No fee for the first hour

4.2 A fee of Rs.5- for each fifteen minutes (or fraction thereof) thereafter.

Further to provide information under sub-section (5) of Section 7, the fee shall be charged by way of cash against proper receipt or any demand draft or postal order or pay order payable to Union Bank of India at the following rate.

a. For information provided in CD or floppy -> Rs. Fifty per CD or floppy.

b. For information provided in printed form

a. The price fixed for such publication OR

b. Rupees 2/- per page of photocopy for extracts from the publication.

4. What is the right to information?

4.1 This right means

the right to information accessible under this Act which is held by or under the control of any public authority and includes the right to-
inspection of work, documents, records;
taking notes, extracts or certified copies of documents or records;
taking certified samples of material;
obtaining information in the form of diskettes, floppies, tapes, video cassettes or in any other electronic mode or through printouts where such information is stored in a computer or in any other device.

5. From whom the information will be available?

5.1 Union Bank of India has designated Regional Heads as Central Public Information Officers. Branch Managers are designated as Assistant Central Public Information Officers. Members of the public can apply for information to concerned Central Public Information Officers or concer ned Asst. Central Public Information Officers. The information shall, however, be provided by Central Public Information Officers.

5.2 At the Bank's Central Office, the Asst. General Manager (Law), and in his absence, Dy. General Manager (Law) at Legal Services Division, Central Office is designated as Central Public Information Officer to whom members of the public can apply for information under the control of Central Office Departments.

5.3 General Manager (CRLD), General Manager (PBOD) at Central Office and General Manager (FGMO, Delhi), General Manager (FGMO, Mumbai) and the General Manager (FGMO, Lucknow) have been designated as Appellate Authorities as per the details given in the page "CPIOs and Appellate Authorities" under RTI link. Members of the public who desire to appeal in case the designated information officer does not furnish the information desired or the information seeker is dissatisfied with the information provided may do so through a communication addressed to the concerned General Manager as the case may be.

6. Time for furnishing information

6.1 The Act provides for a period of 30 days from the date of receipt of the application for information to either provide the information or reject the request for any of the reasons specified under the Act. If the information desired concerns the life and liberty of a person, the same shall be provided within 48 hours of the receipt of the request.

7. Appeals

7.1 Any person who is either aggrieved by the decision of the CPIO or who has not received a decision within the specified time limits can appeal within 30 days from the expiry of the period. The appeal may be made to the Appellate Authority.

7.2 The appeal shall be normally disposed off within 30 days of the receipt of the appeal or 45 days from the date of filing if any extension has been granted by the authority hearing the appeal.

8. Information exempted from disclosure

8.1 Section 8 of the Act exempts any personal information of our customers which has no relationship to any public activity or interest or which would cause unwarranted invasion of privacy of the individual from disclosure. Public Sector Banks can, therefore, refuse to disclose information about the affairs of their customers on the ground that such disclosure will cause unwarranted invasion of privacy of the customers as envisaged by Section 8I1)(j) of the Act.

9. General Information relating to the Bank.

9.1 Our website unionbankofindia.com provides an array of information relating to our branch network, product details, internet banking, etc. to which the members of the public may refer for additional information.

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RTI

RTI ACT 2005-CAPIOS

DETAILS OF CPIOS & APPELLATE

COMPLIANCE UNDERSECTION 4(1)(B)

FAQ

Internet Banking

Rewarded

Book your locker

Financial Advice?

ATM & Branch Network