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imageUni-Verse - A Metaverse of Banking

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Metaverse provides an immersive and persistent social experience to it’s users, erasing boundaries that might exist in physical world. Banking in Metaverse will benefit from a host of new opportunities, delivering immersive Use Experience and an emotional touch to the customers.

Union Bank of India had created “Uni-verse” where customers can choose their avatars to enter the lounge and interactively browse the bank’s various products and services. Bank has further re-imagined the Virtual Lounge with incorporation of additional services to enhance the UX/CX.

The additional features are:

  • Enhanced Virtual Environment.
  • Multiple non-financial services.
  • Multiple Avatars to choose from.
  • Handling customer queries through AI Chatbot.
  • Inclusion of different lounges showcasing various bank products across different segments.
  • Robo-bee navigator.
  • Short Video on “Journey of Union Bank of India”.
  • Product Catalogues through mail & SMS.

“Uni-verse” serves as an additional banking channel for bank’s esteemed customers to access a wide spectrum of banking services at their convenience and is one of many endeavours undertaken by bank in it’s pursuit of exceptional service.

Explore the Virtual Banking with “Uni-verse” with innovative features and improvements to elevate your banking experience. Discover a seamless blend of cutting-edge technology and financial services, designed to immerse you in a world of convenience and accessibility.

Now avail various banking services from “Uni-verse”:

  • Balance Enquiry
  • Mini Statement
  • Account Statement through mail
  • Interest Certificate for Loans
  • Interest Certificate for Deposits
  • Deposit Calculator
  • Personalized Debit Card Application
  • Nomination Updation

How to access:  

Kindly open the following Link through PC / Laptop

Click on https://metaverse.unionbankofindia.co.in/WebGL/

Users can navigate by following instructions as mentioned below:

  • Use cursor keys (Up and Down) to move User forward and backward
  • Use cursor keys (Left and Right) to turn User left and right
  • Use left click of mouse to select and on various Interactive icons and product schemes
  • Hold right click of mouse to change view of avatar