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The Pension Savings account is specifically, designed for Pensioner’s keeping in mind the fact that banking requirements of a pensioner are totally different and requires special attention.
All of the below individuals are eligible to open a Pension Savings Account with Union Bank of India.

  • All employees of central government and civil ministries who are covered under the Central Government Civil Pension Scheme operated by Central Pension Accounting Office (CPAO) , Department of Expenditure and Ministry of Finance.
  • Defence Employees.
  • Railway Employees.
  • Telecom Employees.
  • State Government employees.

The Pension Savings Accounts can be Single or Joint Bank Accounts (with Spouse).


  • Pension slip from the pension paying branch.
  • SMS alert on mobile phone for pension payment.
  • Annual statement of pension from branch.
  • Facility to submit life certificate at any branch of Union Bank of India pan India.
  • Quick Grievance Redressal system.
  • Acceptance of form 15(G)/15(H) at Branch.
  • Availability of Loan facility: Union Cash and Smile loan for the financial needs of pensioners.  
  • Facility of viewing 10 months pension slip through Internet Banking.


  • Before retirement, the employee has to open account with any branch of Union Bank of India and has to provide the account number to the Department from which he/she retires.
  • While opening account, employee has to comply with the KYC norms like PAN, Aadhaar Card, Mobile number etc.
  • He/she has to fill up the account details in the pension papers.
  • Department prepare Pension Payment Orders (PPO)where all details of the pensioners including the Account Details, PAN number, Aadhaar number are incorporated.
  • The PPO is sent to the Centralized Pension Processing Cell (CPPC), Mumbai except in case of Railway where it is send to the respective Nodal Branch.
  • Pensioners have to fulfill the initial formalities like submitting undertaking, Life Certificate, Non –Employment Certificate and Non- marriage Certificate in case of family pension.
  • All PPOs received up to 25th of the month are processed in the same month while PPOs received on and after 26 will be paid in the next month.
  • Pension will be credited in the last 4 working days of the month.

Submission of Life Certificate
The pensioner is required to submit his/ her life certificate physically to any branch of Union Bank of India or digitally through https://jeevanpramaan.gov.in/ to enable the Bank to pay pension continuously

Union Cash: To meet personal expenses including medical treatment, travel etc of the pensioners /family pensioners. Eligibility of 12 times of monthly net pension subject to terms and conditions.

Nodal Officer for Central Pension related issues/complaints

Chief Manager
Central Pension Processing Centre
Union Bank Of India
S-24, 2nd Floor,
Sri Aurobindo Marg
Block-A, Green Park Extension
Green Park, New Delhi- 110016
Contact No: 011-42268378
Toll free number for Central Pension related queries and complaints-1800-2200-92

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