Investor Grievances escalation matrix-NSDL

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investor-grievance-escalation-matrix-nsdl

Investor grievances escalation matrix-NSDL

Escalation matrix for NSDL Union Bank of India- Depository Participant (For Demat account related only)

*Kindly note DP branch is unable to resolve issues other than depository related services.

Details of	Contact Person	Address	Contact No.	Email Id	Working hours
Customer care	Kashish Jain	Merchant banking division, Annexe to Operations dept., 66/88, 2^nd floor, Union bank of India building, MS Marg, Mumbai, 400001	022-22629412	Cbdp_mum@unionbankofindia.bank	08:30AM--05:00PM
Head of Customer care	Vidisha Singh	Merchant banking division, Annexe to Operations dept., 66/88, 2nd floor, Union bank of India building, MS Marg, Mumbai, 400001	022-22629412	Cbdp_mum@unionbankofindia.bank	09:30AM--05:00PM
Compliance Officer	Prabhat Chandra Mishra	Merchant banking division, Annexe to Operations dept., 66/88, 2nd floor, Union bank of India building, MS Marg, Mumbai, 400001	022-22629405	Cbdp_mum@unionbankofindia.bank	09:30AM-06:00PM
Head of Department	Prabhat Chandra Mishra	Merchant banking division, Annexe to Operations dept., 66/88, 2nd floor, Union bank of India building, MS Marg, Mumbai, 400001	022-22629405	mbd@unionbankofindia.bank	09:30AM-06:00PM