Business Process Transformation

Department	Business Process Transformation
Area of Operation	Business Process Transformation
General Manager	Mr. Avinash Kumar Singh
Email Id
Telephone Number	022-22892301
Fax number

Central Accounts & FPIR

Department	Central Accounts & FPIR
Area of Operation	Strategic Planning, Investor relation, Finance and accounts
General Manager	Shri B.Sreenivasa Rao
Email Id
Telephone Number	022-22892401
Fax number

Central Audit & Inspection Department

Department	Central Audit & Inspection Department
Area of Operation	Audit and Inspection
General Manager	Mr. K P Acharya
Email Id
Telephone Number	022-22178803
Fax number

Chief Information Security Officer

Department	Chief Information Security Officer
Area of Operation	Information Security
Head CISO	Mr. Anil Kuril
Email Id
Telephone Number	022-22022630
Fax number

Compliance, Know Your Customer, Anti Money Laundering

Department	Compliance Department
Area of Operation	Compliance, Know Your Customer, Anti Money Laundering
General Manager	Mr. D.C. Chauhan
Email Id
Telephone Number	022-22896494/96
Fax number

Corporate Communication Department

Department	Corporate Communication Department
Area of Operation	The Bank’s communication with outside world related to publicity, its planning & execution
General Manager	Mr. M Venkatesh
Email Id
Telephone Number	022-22896309
Fax number

Credit Monitoring and Restructuring Department

Department	Credit Monitoring and Restructuring Department
Area of Operation	Credit Monitoring and Restructuring
Head CMRD	Mr. Asheesh Pandey
Email Id
Telephone Number	022-22896417
Fax number	022-22023517

Credit Recovery Department

Department	Credit Recovery Department
Area of Operation	Recovery Management
General Manager	MR S.S. CHANDRASHEKHAR
Email Id
Telephone Number	022-22896820
Fax number	022-22856166

Customer Acquisition Group

Digital Banking Department

Department	Digital Banking Department
Area of Operation	ATMs, Cards, Internet Banking, Mobile Banking, Online payments, Call Centre, Point of Sales Terminal & Payment Gateway, Cash Management Services
General Manager	Mr. Pravin Sharma
Email Id
Telephone Number	022-2289 2530
Fax number	022 22043290

Financial Inclusion

Department	Financial Inclusion
Area of Operation	Overseeing Branchless Banking activities [Smart Card customers and customers served away from branch through Business Correspondents] involving Micro-savings, Micro-remittance, Micro-Loans, Micro-Insurance etc
General Manager	Mr. P. C. Panigrahi
Email Id
Telephone Number	022-2289 6501
Fax number	022-22811694

Govt. Business Dept.

Department	Govt. Business Dept.
Area of Operation	Liasioning with Government Departments
General Manager	Mr. Pankaj Sharma
Email Id
Telephone Number	011-23414229
Fax number

Human Resources

Department	Human Resources
Area of Operation	Human Resources Management
General Manager	Mr. Brajeshwar Sharma
Email Id
Telephone Number	022-2289 6201
Fax number	022-22024767

Information Technology

Department	Information Technology
Area of Operation	IT Policy, Planning and Operations pertaining to Data Centre, DR site, Internet Banking, Network Management, Data Warehouse, Document Management, IT Security Management etc.
General Manager	Mr. R. Kandasamy
Email Id
Telephone Number	022-2571 0501
Fax number	022-25704132

International Banking Division & DFB

Department	International Banking Division & DFB
Area of Operation	International Banking
General Manager	Mr. G R Padalkar
Email Id
Telephone Number	022-22896326
Fax number

Large Corporate & Loan Syndication

Department	Large Corporate & Loan Syndication
Area of Operation	All credit processing/sanctions for Large Corporate
General Manager	Mr. V. V. Shenoy
Email Id
Telephone Number	022-2289 6801
Fax number	022-22851167

Law Department

Department	Law Department
Area of Operation	Legal Services
General Manager	Mr. P R Rajagopal
Email Id
Telephone Number	022-22896816
Fax number	022-22856166

Mid Corporate Vertical

MSME [Micro Small & Medium Enterprises]

Department	MSME [Micro Small & Medium Enterprises]
Area of Operation	Catering to financial requirements of MSME covering all sectors such as manufacturing, services, trade etc
General Manager	Mr. P S Rajan
Email Id
Telephone Number	022-22892201
Fax number	022-22023674

Personal Banking & Operations

Department	Personal Banking & Operations
Area of Operation	Resources mobilization including SB, CD, Customer Service & Operations
General Manager	Mr. R K Kashyap
Email Id
Telephone Number	022-22896684
Fax number	022 22042010

Risk Management Department

Department	Risk Management Department
Area of Operation	Risk Management, Fraud Risk Management
General Manager	Mr. Dinesh Mistry
Email Id
Telephone Number	022-2280 2501
Fax number	022-22188231

Retail Banking & Marketing Department

Department	Retail Banking & Marketing Department
Area of Operation	Retail Loans including Home Loans, Educational Loans, Car loans etc
General Manager	Mr. M Venkatesh
Email Id
Telephone Number	022-22896309
Fax number	022-22021924

Rural & Agri Business

Department	Rural & Agri Business
Area of Operation	All types of loans for Agriculture and Allied Activities, Finance to Microfinance Institutions, Micro Credit, Government Sponsored Schemes, and overseeing of Regional Rural Banks
General Manager	Mr. M Venkatesh
Email Id
Telephone Number	022-22896526
Fax number	022-22811694

Support Services & Branch Expansion

Department	Support Services & Branch Expansion
Area of Operation	Anything related to non-financial assets of the Bank, their procurement & maintenance. Br.Exp: Branch expansion and related matters
General Manager	Mr. Diwakar A Kamath
Email Id
Telephone Number	022-22892503
Fax number

Treasury

Department	Treasury
Area of Operation	Treasury Operations
General Manager	MR NITESH RANJAN
Email Id
Telephone Number	022- 2289 2101
Fax number	022-22892144

Wealth Management & Third Party Products

Department	Wealth Management & Third Party Products
Area of Operation	Life & Non Life Insurance, Mutual Funds, D-MAT etc
General Manager	Mr. M Venkatesh
Email Id
Telephone Number	022-22896309
Fax number	022-22021924