As per Unique identification Authority of India Gazette Notification No. 13012/64/2016/Legal/UIDAI (No. 1 of 2016) dated 12th September, 2016 (Enrolment and update regulations). Bank has signed a MoU with UIDAI as a “Registrar” (Code-656) and as “Enrolment Agency” (Code-0656) for undertaking enrolment and updation activities and it has been notified by UIDAI that every scheduled Commercial Bank shall provide Aadhaar Enrolment and update facilities to residents in branch premises. In order to ensure that people should not face any difficulty in linking their Aadhaar numbers with their bank accounts and also verifying them through Aadhaar Authentication, banks need to provide enrolment and authentication facilities inside the bank premises.
UIDAI has directed Banks to set up Aadhaar Enrolment Update centers (AEC) minimum at 10% of the branches. Accordingly our Bank has identified 1000 branches for running the Aadhaar Enrolment Centre at select branches pan India. Resident can locate the aadhaar enrolment centers through following UIDAI website link.
Residents can visit an Aadhaar enrolment center of our selected Bank branches for enrolment/updations of Aadhaar.
Residents need to bring original copies of supporting documents for aadhaar enrolments. These original copies will be scanned and handed back to residents after the enrolments.
All supporting documents are available in UIDAI website and also available in enrolment form. Residents need to submit the prescribed supporting documents (POI, POA, POR and DOB) as per UIDAI guidelines for doing enrolments/updations.
After completion of enrolment, resident will get an acknowledgement/enrolment slip for verification of status of the enrolment in UIDAI website (www.uidai.gov.in ).
For redressing grievances about deficiency in services rendered by Aadhaar enrolling operator, a Grievance Redressing Mechanism is setup in our Bank. The grievances may be taken as a feedback on our services and used as a tool to improve the quality of our services.
All the complaints/grievances will be attended to expeditiously and the complainant will be informed about the action taken. Bank has taken all efforts to settle/close the issue within a reasonable period of time, not exceeding the limits set in the Customer Grievance Redressing Policy of the Bank . Nature of complaints Customers can reach on following numbers and e-mails for grievance lodging and for redressal :
Toll Free Number
UBI, Head Office
All-India Toll Free number : 1800 22 22 44 / 1800 208 2244
Charged Numbers : 080-61817110
Dedicated number for NRI : +918061817110
1800 300 1947 or 1947
Copyright © 2022 Union Bank of India. All rights reserved
For more information about SUD Life Insurance products click here