Savings/Current Accounts are classified as Inoperative/Dormant, if there is no Customer Induced Transaction (Financial or Non-Financial) or no KYC updation for last 2 Years.

Reactivation of Inoperative/Dormant Accounts-

Customers need to visit the Branch (Base/Non-Base) and submit-

• Request for Activation of Inoperative/Dormant Account signed by Customer/s with details like- Account Number, Account Name, Address, Mobile No./Email ID etc.
• Copy of Officially Valid Documents to be submitted (Original Documents to be produced for verification purpose).
• Passport size latest Photo of customer/s.
• In case of Non-Individual Accounts/Current Accounts, Valid Documents of Entity should be submitted, in addition to request for activation of Inoperative/Dormant Account and Officially Valid Documents with Passport size photograph of Authorised Signatory/s.