| 1. What is bill payment? Ans: It includes utility bill payments like electricity bills, telephone bills, insurance premium payments, online Railway/Air ticket bookings etc.
Please note that this facility is available to all Internet banking users with transaction facility.
2. Which bills can be paid with Union Bill Pay through Billdesk ? Ans: Please register with Billdesk at http://www.billdesk.com/unionbank/ubi.htm and check the biller list provided 3. In case of failed bill payment what should I do? Ans: Please call our 24x7 call center and register your complaint by giving the necessary details. 4. How many days it takes to revert back the failed transaction amount? Ans: The refund of failed transaction amount depends on the biller, however usually it takes 7 to 14 days. 5. Whether any registration is required for using this service. Ans: Yes, you must register with Billdesk, for which no payment is required. 6. Whom should I approach to clarify my queries? Ans: You may directly view the Billdesk website, or contact our 24x7 call center to know the procedure and other details.
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