Financial inclusion is the process of ensuring fair, timely and adequate access to financial services. These services are saving, credit, payment and remittance facilities, and insurance services at an affordable cost in a fair and transparent manner by the mainstream institutional players.

We at Union Bank believe that providing banking services to the poor is a viable business opportunity if the cost of serving the poor is reduced through a mix of innovative delivery models. We are one of the few banks where the Financial Inclusion Plan has been integrated with the normal Business Plan of the bank for the past 5-6 years.