Who is a customer of the Bank?
For the purpose of KYC Policy, a “Customer" is defined as:

• A person or entity that maintains an account and/ or has a business relationship with the Bank;
• One on whose behalf the account is maintained (i.e. the beneficial owner);
• Beneficiaries of transactions conducted by professional intermediaries, such as Stock Brokers, Chartered Accountants, Solicitors, etc. as permitted under the law, and
• Any person or entity connected with a financial transaction, which can pose significant reputation or other risks to the Bank, say, a wire transfer or issue of a high value demand draft as a single transaction.

The Bank before establishing any banking relationship will carry out due diligence as required under "Know Your Customer" (KYC) guidelines issued by the Reserve Bank of India (RBI) and or such other norms or procedures adopted by the Bank.

What is Due Diligence?
The due diligence process that the Bank follows, includes obtaining your recent photographs, verifying your identity, verifying your address, and other information on your occupation or business and source of funds. As part of the due diligence process the Bank may also require an introduction from a person acceptable to the Bank if they so deem necessary.

Proof of identity

1. Passport
2. PAN card
3. Voter’s identity Card
4. Driving License with photograph
5. Identity card/ letter from employer with photo attested (subject to the satisfaction of branch official authorized to open account)
6. Letter from a recognized public authority verifying the identity (subject to the satisfaction of branch official authorized to open account).

1. Passport
2. Voter’s Identity Card
3. Driving Licence
4. Telephone bill
5. bank account statement
6. letter from any recognized public authority
7. Electricity bill
8. Ration Card
9. Letter from employer, subject to the satisfaction of the branch official authorized to open account).

(any one document, which provides identification and address to the satisfaction of the branch, will suffice. Where the current address given by the customer differs from the address given in the document, the branch may establish the address to its satisfaction).

As mentioned above for individuals for each of the joint individuals.

Copies of Passport and Residence Visa, a valid document indicating foreign residential address and passport size photographs of the applicant. The applicant is to be duly introduced by Banker/ Notary Public/ Indian Embassy/ Local customer who has been subjected to full KYC Procedure.

Prescribed Proprietary Declaration Letterand any two of the following:Shop and Establishment

1. Registration Certificate (in case of a registered concern)
2. Certificate/ licence issued by Municipal Authorities under Shop & Establishment Act or any other similar documents indicating the activities of the concern.
3. Sales and Income Tax Returns
4. CST/VAT Certificate
5. Certificate/ Registration document issued by Sale tax/ Service Tax/ Professional Tax authorities.
6. License issued by Institute of Chartered Accountants of India,
7. Institute of Cost Accountants of India,
8. Institute of Company Secretaries of India,
9. Indian Medical Council,
10. Food and Drug Control Authorities, etc.

• Any of the documents for identity of the proprietor (as given above for individuals) and his addresses, Telephone/Utility Bill in the name of the concern if any.
• Recent passport size Photographs of the proprietor.

Prescribed Joint Hindu Family Letter signed by all the major Co-parceners. Declaration form from the Karta.

1. Any of the documents for identity of each of the Karta and each of the major coparceners (as given above for individuals) and their addresses
2. Recent Passport size Photographs of all such persons.

1. Registration Certificate, if registered
2. Partnership Declaration
3. Telephone/ Utility Bill in the name of the firm

• Any of the documents for identity of each of the authorized partners (as given above for individuals) and their addresses
• Recent passport size Photographs of all the partners.

1. Certification of Incorporation
2. Memorandum and Articles of Association
3. Current list of directors with their bio-data
4. Telephone/ Utility Bill in the name of the company/corporation
5. Resolution of the Board of Directors or Power of Attorney issued for opening of the account and delegating powers to operate the account(s) of the company/corporation

• Any of the documents for identity of each the directors/ authorized officials (as given above for individuals) and their addresses
• Recent passport size Photographs of directors/authorized officials.

1. Certificate of Registration,
2. Trust Deed/ Settlers Declaration
3. Telephone/Utility Bill in the name of the Trust
4. List of Trustees and their bio-data (v) Resolution of the Managing committee of the Trust for opening of the account and delegating powers to operate the accounts of the Trust. Any of the documents for identity of each settler/ founder/ trustee/ manager/ director/ power of attorney holder/ beneficiary (as given above for individuals) and their addresses Recent passport size Photographs of all such persons.

For Identity of the organization, its activities, address and authority delegated for opening and operation of its account(s).

For identity of the Managing Committee Members who are authorized to operate the accounts of the organization and their addresses.

1. Certificate of Registration, if registered,
2. Bye laws
3. Telephone/Utility Bill in the name of the organization
4. List of Managing Committee Members and their bio-data
5. Resolution of the Managing Committee of the Organization for opening of the account and delegating powers to operate the accounts of the organization.

• Any of the documents for identity of each the authorized Managing committee Members (as given above for individuals) and their addresses
• Recent passport size Photographs of all such members.

Notification/Resolution/Letter of Permission for opening and delegation of authority to operate the account